Helping women be heard & claim their seat at the leadership table
Things are crazy right now. Are we working from home or not? Are kids learning in school, virtual, hybrid, or home school? Do we go out or do we stay home? How can I get a break from being on 24/7? Can we get delivery, carry-out or do I need to cook again? It’s exhausting!
Add on to all that stuff workplaces are ramping back up. More work is needing to be done, often by less people or in fewer hours per week. Some of this would be overwhelming alone, and all together it’s way too much for anyone. So, it’s time to give yourself credit for all you’ve accomplished and the fact you have kept things together so far.
How can we move forward without going completely off the deep end? First, know you are not alone, even if it feels like it. The world is upside down right now. We all need to find our balance again and we will find it.
Now that you’ve accepted that you are managing to get through the mountain of challenges it’s time to create a strategy for...
When we find ourselves thinking in terms of us versus them, we are starting down an ugly path. This creates competition and the need to win. This is great in sports and yet it is very detrimental elsewhere.
Creating a situation where there are “sides” sets up a confrontation. It is very rare that people will be able to maintain a sense of curiosity if someone else is arguing that their side is correct. We get defensive and more entrenched in our stance, then we will go on the attack to prove our point. It creates hostility and shuts down the ability to find a solution.
This is not to say that it is possible to avoid conflict in every case, it’s not. We have different opinions, different experiences, different ideas and that’s great. Yet, it can lead to disagreements on which approach will work best or how to proceed. The key is to keep an open mind and actively listen to the other perspectives. Who knows you may learn something new! Equally we should expect...
Each one of our interactions with others teach them something about us and vice versa. They may learn we are kind, caring, rude, get angry quickly, is very sensitive, stay calm and collected, or will stand our ground. We also learn how the other person behaves in various situations. Each of these nuggets of information shape our interaction with that person over time.
Years ago, I had a phone conversation with someone who was so angry and was berating me for not having the answer he wanted. I shared what was fact and it set him off. I finally spoke up and told him if he continued to yell, I was hanging up. He sputtered and said I wouldn’t dare. My response was “How long have you known me? Yeah I will.” He settled down and we resolved the issue. Our calls after that were not always great, we were in a terrible situation at work, and yet he never raised his voice again. He learned I wouldn’t tolerate that kind of abuse.
Flash forward a decade and I find myself...
You know that person, the one who when you ask them what time it is, they tell you about their watch, how it was made and why it’s the best watch EVER. They can be exhausting to deal with and yet they have great knowledge and all the data you need to back up their recommendation. So how do you find the right balance between too much information and too little?
Recognize that if someone is giving you more information than you want to hear it could be for a couple of reasons. First, it might be their style to be overly analytical and want to have all the data first. Second, they could have been taught to bring everything to the table in previous situations. Third, they lack confidence so they will give you everything to make sure they didn’t miss anything.
Here are 5 tips to help you manage the information flow:
Fireworks go up with a big bang when touched by a spark. They make a load noise and burn bright for a moment. While most people enjoy the show, most don’t like the noise. Yet every year we get excited for the holidays where we can watch shows from others or create our own. Fireworks can also be dangerous to the one lighting them, or to those around if things go wrong.
Every time I see a firework show I am reminded of several people I know, who can blow up quickly, make a lot of noise and put on a show with their anger. I’ve labeled them as fireworks because they are fun to watch on occasion, and yet they can do harm to those that get too close.
These people tend to react to situations instead of responding. They take offense quickly; they lash out instead of listening and they make a scene when things don’t go their way. It can be very effective in getting people to back off and leave them alone or in getting their way on something. Yet it is detrimental in the...
When we are at work, we have the right to speak up on topics we have knowledge of and to share our opinions on things that impact us. As with any right we also have responsibilities to speak up when we see a problem and to listen to others who have expertise and ideas of their own. This can be a fine line for many people, particularly for women. It’s important to remember that we were hired for a reason and we need to speak up as needed.
Here are 4 times we need to speak up:
Years ago, my boss came into my office very angry and asked me to move a meeting to a different time. “Okay, why do I need to move it and when were you thinking would work?” was my response. Her response was for me to figure it out because Tom was tripled booked at the time of the meeting and so he would be able to make it. I was curious about that since Tom had accepted the meeting and I knew he was planning to call in. “Well, I looked at his calendar and there is no way he’s going to make so move the meeting.” And she she stormed out of my office to send Tom an email about managing his time better. As I was looking for a new time to have the meeting Tom calls me to let me know he got an email from my boss about the meeting time. He was working on moving the meeting with his boss and the other meeting was on his calendar for information only so he could attend as planned. Which was great as it was a time sensitive topic and no other time worked for...
Conversations, when done well, are a two-way exchange of ideas, concepts, or information. Sadly, all too often they are not done well. One person dominates the conversation or in a group one or more people are shut out and never get a chance to speak. To make the most of our communications we must learn to be assertive.
Assertive communication is a balancing act between my right to my thoughts / opinions and respect for your thoughts / opinions. It requires us to stand firm in our ideas and right to be heard while keeping an open mind and listening to the ideas of others. Stand too firmly and you become aggressive and shutdown or shut out other voices. By only listening you may become too passive and never get your ideas out into the world. Strike the right balance and everyone leaves the conversation feeling heard and having learned something new.
5 Tips to Being Assertive in Conversations
I had transferred to a new factory two weeks early when I was asked to stop in to answer questions from the field service reps. One of the reps, Pierre, was really frustrated that a problem he raised several years early had not yet been resolved. I hadn’t dealt with him at my previous location, so we didn’t know each other, and this is the first time I’m hearing about the issue. My response was “This is the first I’ve heard of the issue. Please believe me, I’ll look into and make sure we get it addressed.” He was less than enthusiastic with my response since he’d heard it for years with no results. Now I’m starting to sweat it, I don’t want these reps to be skeptical of our support or not trust us to fix problems. How do I get him to believe that I will address it and that I find the situation unacceptable? As I looked around the room, I realize one rep I had worked with several times was there. I looked at Mike, said...
Be Brilliant & Be Heard
When I started working in the mid-1980s I was a novelty in many ways, a young female engineer working on a naval station. There were no other women engineers in the Engineering Division when I started and only a few on base. Even though I had gone through an engineering degree program, I wasn’t ready for the reality of how hard it was going to be to be accepted and respected. Those first years, at multiple employers, were bumpy, frustrating and at times down-right demoralizing. More than once I questioned whether I could make it or not.
Fortunately, I had been told I could do anything, and my mom had taken the path less traveled in her short career, so I knew it could be done. With time and experience I got better at connecting and communicating with my co-workers and managers. That did more to build my credibility than anything else I did. In turn my confidence grew, which helped me be even better at communication and my credibility grew more.